Privacy Policy

Last Updated: February 2017

My Excel Online SLU

Calle Errotamendia 12, Vitoria-Gasteiz, Alava, 01010, SPAIN

Introduction

My Excel Online SLU regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all My Excel Online SLU users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact us

My Excel Online SLU only contacts individuals who specifically requested that we do so or in the event that they have signed up to receive our email communications or have purchased one of our products.

Collection of Information

My Excel Online SLU collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address and credit card information when purchasing our products. All of this information is provided to us by you.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Use of Collection Information

This information is used for internal marketing purposes only. My Excel Online SLU does not sell, exchange, or release your personal information (name, e-mail address, mailing address, credit data, etc.) Your information is not shared with any other third party or company outside of billing and shipping purposes and never will be.

Any details collected from My Excel Online SLU customers are required in order to provide you with our products and/or services, and a high level of customer service.

All of the newsletters that are sent to you by My Excel Online SLU include an unsubscribe link in them at the bottom of the email. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link. You can also contact us to change your information at any time.

What are cookies and how do we use them?

Cookies: Like many other commercial sites, our Site utilizes standard technologies called "cookies" and clear GIFs to collect information about how our Site is used. A cookie is a small data text file, which a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. A cookie cannot pass on a computer virus or capture any of the Personally Identifiable information.

Storage of Collected Information

The security of your personal information is very important to us. When you login to our site you can do so using HTTPS (SSL) encryption on the login page.

This site does not store any credit card details. Payment processing is carried out by our payment partners, Paypal and Stripe.

If you enter your credit card details to purchase one of our products, you will be entering that information directly to either Paypal or Stripe.

Both Paypal and Stripe are PCI DSS compliant which means they have been certified as having the necessary systems to handle and store your sensitive financial information as securely as possible.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, please contact us

Access to Collected Information

If you would like to update the information on our database you can logon and update your profile in the Members Area, or contact us and we can do it for you.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name and Email address) and financial information (such as credit card number, expiration date and CSV number).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Third Parties

My Excel Online SLU may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

My Excel Online SLU does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the My Excel Online SLU site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of myexcelonline.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by Email, or by means of a notice on our homepage.

My Excel Online SLU Security Policy

My Excel Online SLU uses Paypal and Stripe for its online credit card transactions. Paypal and Stripe processes online credit card transactions for millions of individuals, providing a safe and secure means of collecting payments via the Internet.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by My Excel Online SLU or any outside party.

• All transactions are performed using SSL encryption.

Delivery Policy

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

If you wish to query a purchase please contact us

30 Day Money Back Guarantee/Refund Policy

At MyExcelOnline.com we want you to know that your purchase is 100% risk free.  If for any reason you decide you want a refund, simply contact us within 30 days of signing up and we will promptly refund 100% of your money, guaranteed.

Cancellation Policy

You can cancel your membership at any time, by contacting us and requesting this.